Our commitment to safe play in Canada

Gambling always carries risk, including financial loss. It should not harm your budget, relationships, or mental health.

On Almabet, you can control play through the tools below.

• Set deposit, loss, and wager limits by day, week, or month in your account.
• Turn on reality check pop-ups and session reminders to keep track of time.
• Take a time-out (cool-off) from 24 hours to 30 days if you need a break.
• Use self-exclusion for longer periods when control is difficult.
• Review account history and net position to learn your playing patterns.
• Create an entertainment budget and stick to it. Protect essentials like rent, bills, and savings.
• Avoid betting when tired, stressed, or after alcohol.
• Do not chase losses. Pause, reflect, and return only when calm.
• Our responsible gaming policy supports age checks and early intervention to protect players.
• You must be of legal age in your province or territory (18+ in AB, MB, QC; 19+ elsewhere).

Problem gambling can build over time. It is a serious condition that needs attention if you notice the signs below.

• Spending more than you can afford or using money needed for bills to gamble.
• Chasing losses or increasing bets to recover.
• Hiding statements or lying about time spent playing.
• Constant thoughts about gambling or planning the next session.
• Irritability, anxiety, or low mood when you try to cut back.
• Missing work, studies, or family time due to play.
• Borrowing, selling items, or taking cash advances to fund betting.
• Needing higher stakes to feel the same excitement.
• Ignoring limits or time reminders you set.
• Gambling to escape stress, conflict, or unpleasant feelings.

Taking early action protects your finances and well-being.

• Set and lock deposit, loss, and session limits in your account.
• Enable reality checks and choose shorter session reminders.
• Take a time-out for 24 hours to 30 days when urges rise.
• Choose self-exclusion if control is difficult; we will close access for the set period.
• Remove saved payment methods and ask your bank about gambling merchant blocks.
• Install site-blocking software such as BetBlocker or Gamban.
• Plan a weekly entertainment budget and keep gambling outside essentials.
• Schedule non-gambling activities and keep devices out of reach during breaks.
• Speak to someone you trust or a counselling professional for support.
• Contact support to request a risk review and useful tips tailored to your play.

Confidential support is available province-wide and online. Use these services for information, counselling, and peer support.

• Responsible Gambling Council (RGC): https://www.responsiblegambling.org/
• ConnexOntario (24/7, Ontario): 1-866-531-2600, https://www.connexontario.ca/
• Gambling Support BC (24/7): 1-888-795-6111, https://www.gamblingsupportbc.ca/
• Alberta Health Services Addiction Helpline (24/7): 1-866-332-2322, https://www.albertahealthservices.ca/amh/Page15341.aspx
• Manitoba Addictions Helpline: 1-855-662-6605, https://mbaddictionshelpline.ca/
• Québec – Jeu: aide et référence: 1-800-461-0140, https://www.jeu-aidereference.qc.ca/
• Nova Scotia Gambling Support Network: 1-888-347-8888, https://gamblingsupportnetwork.ca/
• GamTalk (online peer support): https://www.gamtalk.org/
• Gamblers Anonymous (meetings across Canada): https://www.gamblersanonymous.org/ga/locations
• Credit Counselling Canada (debt support): https://creditcounsellingcanada.ca/

If you are worried about gambling or addiction, contact Almabet support for confidential assistance. Trained staff can guide you to tools, limits, and further help.

• Live chat in your account, available 24/7.
• Email: [email protected]
• Secure message through the Help Centre in your account.
• Request a responsible gaming review in Account settings.
• Submit a self-exclusion request under Responsible Gaming.
• Ask for escalation to the Responsible Gaming team if needed.